Shipping Policy
Thank you for shopping at KLAXON. This shipping policy outlines the terms and conditions related to the shipment of your orders.
1. Shipping Destinations
We currently ship to addresses within France and select international locations. Please contact us at jadencosta327@gmail.com or +33228239900 to inquire about shipping to a specific country.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
- International Shipping: Delivery times vary depending on the destination.
The available shipping methods and costs will be displayed at checkout.
3. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
4. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a notification once your order has been shipped.
5. Delivery Time
Delivery time depends on the shipping method selected and the destination. Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
7. Shipping Restrictions
Some items may be subject to shipping restrictions due to their size, weight, or hazardous nature. These restrictions will be noted on the product page.
8. Customs and Import Duties
For international orders, you are responsible for any customs duties, taxes, or other import fees that may be imposed by your country. These fees are not included in the purchase price or shipping cost.
9. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at jadencosta327@gmail.com or +33228239900. We will work with the carrier to resolve the issue and arrange for a replacement or refund.
10. Address Accuracy
Please ensure that you provide an accurate and complete shipping address. We are not responsible for orders that are delivered to an incorrect address due to customer error.
11. Contact Us
If you have any questions about our shipping policy, please contact us at: jadencosta327@gmail.com or +33228239900.